Refund & Returns Policy

Last updated: October 2026

Our Commitment

At Peptide Shop Cyprus, we stand behind the quality of every product we ship. If you are not fully satisfied, we want to make it right.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with photos of the product and packaging. We will arrange a replacement or full refund at no cost to you.

Quality Issues

All our peptides are backed by a purity guarantee. If you have concerns about a product's quality, contact us and we will review your case promptly. We may request that products be returned for laboratory testing.

Non-Returnable Items

Due to the nature of pharmaceutical-grade research peptides, we cannot accept returns on products that have been opened, used, or stored improperly. We also cannot accept returns on orders simply due to change of mind.

Refund Process

Once a refund is approved, it will be processed within 5–10 business days via the original payment method. You will receive an email confirmation once the refund has been issued.

How to Request a Refund

Contact our team via:
WhatsApp: +357-96-323110
Email: contact@peptideshopcyprus.com

Please include your order number and a description of the issue.